Privacy Policy

Effective Date: August 4, 2026

WH Builders LLC ("WH Builders," "we," "us," or "our") operates the website whbuildersllc.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information you provide directly:

• Name, phone number, email address, and project details submitted through our contact/estimate request forms
• Information you provide when calling or emailing us directly
• Information submitted through our financing partner link (see Section 4)

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time on site, referring website, and general browsing behavior
• Approximate location (city/region level, derived from IP address)
• Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and inquiries
• Schedule consultations and communicate about your project
• Improve our Site, services, and marketing
• Send promotional communications, where permitted (you may opt out at any time)
• Analyze Site traffic and advertising performance
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and pixels) for analytics and advertising purposes, including tools such as Google Analytics and Meta (Facebook/Instagram) Pixel. These tools help us understand how visitors use the Site and measure the performance of our advertising campaigns.

You can control cookies through your browser settings. Disabling cookies may affect how the Site functions.

4. Third-Party Services

We may share information with the following categories of third parties:

• Service providers: hosting, website management, SEO, and marketing platforms that help us operate the Site
• Financing partner: if you use our financing option (Hearth), information you submit is provided directly to Hearth and is subject to Hearth's own privacy policy
• Analytics and advertising platforms: Google, Meta, and similar platforms, which may use cookies to serve relevant advertising
• Legal and safety purposes: when required by law, subpoena, or to protect our rights, property, or safety

We do not sell your personal information to third parties.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, respond to inquiries, maintain business records, and comply with legal obligations.

6. Your Choices and Rights

Depending on your state of residence, you may have rights to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time (via the unsubscribe link in emails or by contacting us directly)

To exercise any of these rights, contact us using the information in Section 9.

7. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

WH Builders LLC 3201 Cherry Ridge Dr, Suite B 208-A San Antonio, TX 78230 Phone: 210-852-3249 Email: info@windmillheritage.com